Privacy policy

Last updated: 21 April 2026

Data Controller

This website, crowdbuilder.eu, is operated by Live DMA, which acts as the data controller for the purposes of applicable data protection laws.

Live DMA
35 rue Crucy
44000 Nantes
France
Email: contact(@)live-dma.eu

Live DMA is a European network of national live music associations, established in 2012 as a non-profit organisation under French law (law of 1901).

Definitions

— Personal Data: Any information relating to an identified or identifiable natural person.
— Processing: Any operation performed on personal data (collection, storage, use, deletion, etc.).
— User: Any person accessing or using the website.

Legal Basis for Processing

We process your personal data on the following legal grounds:

— Legitimate interest: to respond to inquiries and manage communications
— Performance of a service: to provide access to and functionality of the Crowdbuilder tool
— Consent: for newsletter subscriptions

You may withdraw your consent at any time where processing is based on consent.

Data We Collect

Contact Form

When you contact us via the website, we collect:

— First and last name
— Email address
— Country
— Message content

Crowdbuilder Tool

When using the Crowdbuilder tool, we collect:

— First and last name
— Email address
— Responses entered into the tool

Newsletter Subscription

When subscribing to our newsletter, we collect:

— Email address

Purpose of Data Processing

Your personal data is used strictly for the following purposes:

— To respond to your inquiries (Contact Form)
— To enable use of the Crowdbuilder tool (including saving drafts and exporting results)
— To send newsletters and updates (if you have subscribed)

We do not use the data entered into the Crowdbuilder tool for analysis, profiling, or any secondary purposes.

Data Retention

We retain your personal data only for as long as necessary:

— Contact Form data: retained for up to 12 months after the last contact
— Crowdbuilder tool data: retained for a maximum of 1 month after submission or last save
— Newsletter data: retained until you unsubscribe

After these periods, your data is securely deleted.

We may retain minimal information (such as your email address) on a suppression list to ensure that you do not receive communications after unsubscribing.

Data Sharing and Transfers

We do not sell or share your personal data with third parties, except in the following case:

— Newsletter data is processed by Mailchimp, our email service provider.

As Mailchimp is based outside the European Union, data transfers are governed by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

Cookies and Analytics

The website uses cookies to ensure proper functionality and to analyse website usage.

We use Matomo, a privacy-friendly analytics tool configured in accordance with recommendations from the CNIL:

— IP addresses are anonymised
— No cross-site tracking is performed
— Data is not used for advertising purposes

Under these conditions, analytics cookies may be used without prior consent in accordance with applicable regulations.

You can configure your browser to block cookies if you prefer.

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

You are not opted out. Uncheck this box to opt-out. You are currently opted out. Check this box to opt-in.

The tracking opt-out feature requires cookies to be enabled.

External Links

The website may contain links to external websites. Live DMA is not responsible for the content or privacy practices of these third-party websites.

Your Rights

In accordance with applicable data protection laws, you have the following rights:

— Right of access to your personal data
— Right to rectification of inaccurate data
— Right to erasure of your data
— Right to restriction of processing
— Right to object to processing
— Right to data portability
— Right to withdraw consent at any time (for processing based on consent)

To exercise your rights, please contact us at: contact(@)live-dma.eu

We may request proof of identity before processing your request.

Complaints

If you believe that your data protection rights have not been respected, you may lodge a complaint with the CNIL via their official website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.